Personal Impact - Excel in Business

Overview
This workshop will provide a unique opportunity for you to learn how to leverage your personal power and strengths to your advantage and know how to make an impact in a range of situations. The course will be lively and practical helping you to increase your self-awareness and further develop your interpersonal skills.
Course objectives To provide you with the confidence and personal impact to create a positive impression and express your views with conviction.
By the end of this course you will have learned

• How to create a positive impression
• How to communicate effectively and build rapport
• How to be able to express your views clearly and confidently
• How to manage conflict and challenging situations
• How to be able to adapt and flex your style
• How to influence others more effectively
• How to project yourself in a variety of different situations e.g. meetings
• How to control your emotions and nerves

Who should attend Anyone wanting to have more impact at work

Course synopsis

• Personal Impact

Be able to identify what successful personal impact looks and feels like Understand your impact on others - areas of strength and development

• Communication

Identify different styles of communicating Understand the Communication Model and how to use this effectively Adapt your style of communication

• Building Rapport and Trust

Be able to build rapport and develop business relationships Understand the importance of building and developing trust in relationships

• Managing Conflict & Challenging Situations

Understand your conflict management style and adapt this to the situation Use a simple method for resolving conflict

• Influencing

Understand your own style of influencing Know ways of influencing to get buy-in to your ideas

• Increasing Your Confidence

Create more positive beliefs about yourself Be able to manage your emotions and nerves to be more confident