Policy and Strategy

Description

• Strategic Quality
• Management Commitment
• Quality Policy
• Quality Objectives
• Measurement
• Key Performance Indicators

Notes

A set of Briefing Notes will be provided and a Certificate of Attendance will be issued to all attendees.

Aim

As a result of attending this session you will:

• Gain an understanding of the difference between policies and objectives, strategy and short term plans.
• Understand the specific responsibilities Top Management have in the visioning of the future.
• Understand the need for Quality Objectives and Key Performance Indicators
• Understand the basic tools used in measurement

Audience

Directors and Senior Managers involved in the setting of the Strategic Vision for their company.