Professional Client Practice - Level 4
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Level 4 Professional Client Practice - 100 study hoursUKLC's distance learning professional course in client practice prepares candidates for different customer support roles, in industries like coaching, mentoring, counselling. Any candidate who aspires to an advising or counselling position that requires direct interaction with customers can greatly benefit from this course.With a comprehensive training package available online, the candidate can explore the course topics and get best practice and practical recommendations that can support them in their current or future client support careers. UKLC works together with dedicated tutors to provide all learners personalised support throughout their training and the most relevant learning materials.
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All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 11 years
Course programme
The course is structured as follows
Identifying professional standards, ethics and codes of practice
- Ethics and standards
- Client confidentiality
- Industry codes of practice
- Developing a client contract
Identifying, negotiating and agreeing the client brief
- Meeting the client
- Identifying client needs
- Setting expectations
- Agreeing the end point
Planning and implementing the client assignment
- Stating client needs and clarifying outcomes
- Outlining the client assignment process
- Agreeing responsibilities
- Financial matters
- Setting milestones and review points
- Establishing a timetable
Concluding the client assignment and obtaining client sign-off
- Recording progress
- Negotiating revisions to the programme
- Obtaining client feedback
- Resolving difficulties
Reviewing the assignment and identifying further professional development
- Building a portfolio
- Analysing feedback
- Summarising outcomes
- Self assessment
- Planning further personal development
The UK Learning College is a leading Distance Learning Provider, offering a route to study for anyone who wants to gain a new skill or qualification, but finds the traditional, classroom-based mode of study unsuitable. Distance learning is an ideal way to learn around your current time and financial commitments, no matter how diverse and unpredictable your schedule is. With UK Learning College you not only study when it suits you and in your own time, but you can be sure of receiving all the advice and support you require as your studies develop. Because of our continuous system of enrolments, Students can enrol any time of year, and our flexible distance learning courses allow students to plan their studies to fit in their life style or work commitments. All of our students have access to their own personal distance learning course tutor who specialises in their field of education and is totally committed to helping you succeed in your home learning course.
Additional information
Expenses
The total cost of this training course is £436.25 per participant.
Course delivery charges may apply for the paper-based format of the course, as follows:
- Free for UK based candidates
- £25 for Europe based candidates
- £40 for students outside Europe
UK Learning College...
Professional Client Practice - Level 4
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