The Professional Supervisor

Bright Solutions Global PLC

Course

Inhouse

Price on request

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Description

  • Type

    Course

  • Methodology

    Inhouse

  • Start date

    Different dates available

Professional Supervisor Skills is a three day intensive program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish.

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course

This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance. Upon completion, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalised follow-up, to help them assess their progress.

Delegates wanting to learn about how to be a supervisor.

None

Our courses are authored by content-area experts with a great deal of training experience. Topics are broken down into small chunks, which are explained, demonstrated with sample files or applications, and then practiced with hands-on exercises.

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 6 years

Subjects

  • Supervisor
  • Leadership
  • Team Training
  • Communication Training

Course programme


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Session One: Course Overview

Session Two: Adjusting to Your Role

A Survival Guide

Pre-Assignment Review

Making the Transition

Session Three: A Supervisor’s Responsibilities

Session Four: Action-Centered Leadership

The Action-Centered Leadership Model

Considering the Possibilities

Session Five: Making Plans

Old Sayings with Staying Power

Urgent-Important Matrix

Prioritizing Case Study

The Elements of Planning

Planning to Plan

Session Six: Setting Goals

Session Seven: Defining Leadership

What is Leadership?

Brief History of Leadership Studies

The Leadership Formula

Case Studies

Session Eight: The Situational Leadership Model

About Leadership

Understanding Your Comfort Zone

Session Nine: What’s Your Type? How About Mine?

Assessing Your Preferences

What Does it Mean To Have a Number?

Debrief

Session Ten: Team Building Tips

What is a Team?

Advantages and Disadvantages of Teams

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Session Eleven: Developing a High-Performing Team

The Five Stages of Team Development

How Can I Help?

Team Problem Solving

Team Leadership

Session Twelve: Communication Skills

Defining Communication

Communication Barriers

Active Listening Skills

Questioning Skills

Probing Techniques

The Communication Process

Session Thirteen: Motivating Employees

To Motivate or Instigate

Making Connections

Session Fourteen: Orientation and Onboarding

The First 48 Hours

How Did Your Orientation Rate?

Session Fifteen: Training Tips and Tricks

Guidelines for Effective Training

Developing Your Training Skills

Session Sixteen: Providing Feedback

Six Characteristics of Effective Feedback

Skill Building

Receiving Feedback

Session Seventeen: Doing Delegation Right

What is Delegation?

Defining Delegation

Making Connections

Session Eighteen: Dealing with Conflict

The Conflict Resolution Process

The Problem Solving Process

The Conference

Session Nineteen: Managing Disciplinary Issues

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan


See related categories

The Professional Supervisor

Price on request

The best Leadership courses

See all

See all