Receptionist Diploma
Course
Blended learning in Guildford
Description
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Type
Course
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Methodology
Blended
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Location
Guildford
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Class hours
100h
To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role. Suitable for: Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.
Facilities
Location
Start date
Start date
About this course
None
Reviews
Course programme
Designed for: Individuals who wish to gain a range of essential office and computer skills to be able to fulfil the receptionist role - an integral role within a business operation.
Objectives: To provide you with the essential skills including call-handling, keyboard and administrative skills to work successfully within this demanding role.
Course Content
Core Subjects
· Computer Keyboard Skills –Learn how to touch type accurately, using the correct keyboard technique.
· Business Document Production – Develop skills and understanding of routine and complex business documents.
· Communication at Work – Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.
· Microsoft Word – Learn word processing skills to a good business standard.
· Microsoft Outlook – Learn how to share, manage and schedule information electronically.
· Professional Receptionist – Seminar.
Recommended Electives – choose ONE:
· Health and Safety Essentials
· Go-Make a Difference!
· Telephone Techniques - Seminar
· Keyboard Speed Development
· Microsoft Excel
· Audio Transcription
The above are recommended electives for this Diploma. Alternative subjects may be chosen. Please discuss the options with your Course Advisor.
Benefits
Guideline Learning Time:
4 weeks full-time* (110 hours flexi study)
* based on 20-30 hours a week
Receptionist Diploma