RETAIL BANKING DIPLOMA

Greater Brighton Metropolitan College

Course

Online

Price on request

The best Banking and Financial Services courses

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Description

  • Type

    Course

  • Methodology

    Online

Dealing with people’s money is a serious business, so retail banking professionals are required to be confident and competent with all aspects of modern banking needs, from making deposits, to transferring funds, to opening ISA accounts, to underst...

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Subjects

  • Financial Training
  • Financial
  • Banking
  • Credit
  • Retail Banking
  • Accounts
  • Retail

Course programme

  • Definition of retail banking
  • Brief history of the banking industry in the UK
  • Features and benefits of retail banking
  • Importance and role of financial systems
  • Goals, objectives and products
  • Role of financial instruments
  • Financial markets, capital gains and liquidity
  • Definition of banking and banks
  • Different types of banks
  • Retail, commercial and investment banking
  • Building societies, central banks
  • Overview of careers and job opportunities in the banking sector
  • Type of Job Roles within the Retail Banking Sector
  • Customer service and operational roles
  • Entry Level Requirements for Customer-Service Roles in Retail Banking
  • Unsecured and secured loans, housing loans
  • Mortgage Services; fixed and variable rates
  • Capped, discounted, offset mortgages, mortgage fees
  • Tracker, cashback, and LTV rates
  • Current and savings accounts
  • Savings bonds and structured saving products
  • Simple cash, basic, cash ISA accounts
  • Easy access, regular deposit and fixed bonds
  • Introduction to credit and debit cards
  • A brief history of credit cards in the UK
  • What is a credit card and how does it work as a payment mechanism
  • How to calculate APR
  • Remittances and fund transfers
  • Types of funds transfers
  • Online transfers and Faster Payment Service (FPS)
  • Standing orders and direct debits
  • Understanding the role of banks as financial intermediaries
  • Mutual fund investments
  • How mutual funds work, charges, costs
  • ETFs, Gilts and Bond investments offered by retail banks
  • Understanding ‘bancassurance' and its emergence in the UK
  • Components of Bancassurance
  • Finance and repayment products
  • Depositor's credit and overdraft insurance
  • Gold as foreign exchange, gold ETFs
  • Safety deposit locker facility
  • Payment of council taxes and bills
  • Bacs and CHAPS payments
  • Objectives of customer relationship
  • Link between technology and customer services
  • Key requirements and objectives of an effective customer relationship strategy
  • Features and relevance of relationship banking
  • Definition and overview of Islamic banking
  • History and evolution of Islamic banking principles
  • Types of contracts under Islamic banking
  • Advantages and relevance of Islamic banking
  • What is money laundering and why is it a crime?
  • Different ways in which money can be laundered
  • Why banks are vulnerable to money laundering activities
  • Basel Committee recommendations for bank accounts

    • See related categories

    RETAIL BANKING DIPLOMA

    Price on request

    The best Banking and Financial Services courses

    See all

    See all