Retail Banking Online Diploma - CPD Accredited - Best Seller

Module 1

Introduction to the Concept of Retail Banking

Objectives

Definition of retail banking
Brief history of the banking industry in the UK
Features and benefits of retail banking
Plus much more...
Module 2

Financial Systems and an Overview of Banking Systems

Objectives

Importance and role of financial systems
Goals, objectives and products
Role of financial instruments
Financial markets, capital gains and liquidity
Plus much more...
Module 3

Definition of Banks and Different Types of Banking with an Emphasis on Banking Channels

Objectives

Definition of banking and banks
Different types of banks
Retail, commercial and investment banking
Building societies, central banks
Plus much more...
Module 4

Job Opportunities and Careers in the Retail Banking Industry

Objectives

Overview of careers and job opportunities in the banking sector
Type of Job Roles within the Retail Banking Sector
Customer service and operational roles
Entry Level Requirements for Customer-Service Roles in Retail Banking
Plus much more...
Module 5

Retail Banking Housing Loans and Mortgage Services

Objectives

Unsecured and secured loans, housing loans
Mortgage Services; fixed and variable rates
Capped, discounted, offset mortgages, mortgage fees
Tracker, cashback, and LTV rates
Plus much more...
Module 6

Retail Banking Services and Products

Objectives

Current and savings accounts
Savings bonds and structured saving products
Simple cash, basic, cash ISA accounts
Easy access, regular deposit and fixed bonds
Plus much more...
Module 7

Understanding the Features of Credit Cards and Debit Cards

Objectives

Introduction to credit and debit cards
A brief history of credit cards in the UK
What is a credit card and how does it work as a payment mechanism
How to calculate APR
Plus much more...
Module 8

Retail Banking Services and Operations: Funds Transfer and Remittances

Objectives

Remittances and fund transfers
Types of funds transfers
Online transfers and Faster Payment Service (FPS)
Standing orders and direct debits
Plus much more...
Module 9

Financial Services offered by Retail Banks

Objectives

Understanding the role of banks as financial intermediaries
Mutual fund investments
How mutual funds work, charges, costs
ETFs, Gilts and Bond investments offered by retail banks
Plus much more...
Module 10

Financial Services offered by Retail Banks – Insurance Products and Bancassurance

Objectives

Understanding ‘bancassurance' and its emergence in the UK
Components of Bancassurance
Finance and repayment products
Depositor's credit and overdraft insurance
Plus much more...
Module 11

Banking Services in the Retail Sector Part III. Gold, Safekeeping of Valuables, SIPP/Pension Funds, Payment of Utility Bills and Taxes, etc.

Objectives

Gold as foreign exchange, gold ETFs
Safety deposit locker facility
Payment of council taxes and bills
Bacs and CHAPS payments
Plus much more...
Module 12

Banking Practices in the Retail Sector Part IV: Customer Relationship Management and Marketing of Banking Services

Objectives

Objectives of customer relationship
Link between technology and customer services
Key requirements and objectives of an effective customer relationship strategy
Features and relevance of relationship banking
Plus much more...
Module 13

Islamic Banking Overview, Important Principles, and Benefits

Objectives

Definition and overview of Islamic banking
History and evolution of Islamic banking principles
Types of contracts under Islamic banking
Advantages and relevance of Islamic banking
Plus much more...
Module 14

Money Laundering Definition and Techniques, Adverse Effects and Countermeasures

Objectives

What is money laundering and why is it a crime?
Different ways in which money can be laundered
Why banks are vulnerable to money laundering activities
Basel Committee recommendations for bank accounts
Plus much more...