Running Effective Meetings

TBS/50
Objectives:
· Delegates will be able to:
· Recognise their role and interpersonal behaviour.
· Plan and make the best use of resources for a meeting.
· Ensure effectivesness and productivity.
Content:
· What is interpersonal behaviour.
· Communication skills.
· Planning and preparation for a meeting.
· Components of an effective meeting.
· Types of meetings.
· Assertiveness.
· Tactics and action planning.
· Agenda management.
· Handling non-contributors.
· Dealing with difficult people.
· Saying what you mean.
· Action planning.
· The role of the chairperson.
· Role play and guided practice sessions.
· Evaluation