Secretarial Development

Alpha Training
In London

Price on request
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Important information

Typology Short course
Level Intermediate
Location London
Duration 1 Day
  • Short course
  • Intermediate
  • London
  • Duration:
    1 Day

By the end of the course delegates will: Be aware of the wide range of responsibilities the secretarial role can cover and have identified. ways in which their own job could be enhanced. Have had an opportunity to analyse how effectively they organise their workload and what. improvements can be made.
Suitable for: This course is designed for secretaries who are interested in developing their role. It does not cover the more 'traditional' skills, such as keyboard and IT skills.


Where and when

Starts Location
On request
Portland House, London, Victoria, London, England
See map
Starts On request
Portland House, London, Victoria, London, England
See map

Course programme

Secretarial Development

Course contents

What is a secretary?
How secretarial work is changing
Identifying the skills you need
Working with others
Identifying your preferred role when working in a team
The stages a team goes through as it develops
Recognising the needs of others in the team
Reviewing the quality of current working relationships
Transactional Analysis - a technique for improving relationships with others
Managing your workload
Planning and setting goals
Time management techniques

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