Secrets to Empowerment

Why delegate?

• To reduce one's own workload
• To make sure that there is cover in the event of absence
• To develop and broaden the skills in the team
• To increase understanding within a team

Barriers to effective delegation

• Complexity of what is to be delegated
• Lack of confidence in those to whom one is delegating
• Inexperience of those to whom one is delegating
• Interference from above

Planning delegation

• Which tasks to delegate
• To whom they should be delegated

Human issues

• A reluctance to admit that someone else might know more than you
• A fear of being criticised or undermined
• A fear of not getting the credit
• A fear of other team members advancing too quickly
• Jealousy, pettiness and narrowmindedness
• A feeling that they won't do the job as well as you do

Situational analysis

• Telling
• Selling
• Consulting
• Delegating How to delegate: the four methods
• Briefing
• Demonstrating
• Coaching
• Developing

Factors affecting the method chosen

• Task difficulty
• Task risk
• Individual ability
• Individual attitude

Achieving the desired results

• Defining the goal
• Giving the rationale
• Giving clear guidelines
• Checking understanding
• Building confidence

Six tips for effective delegation

• Analysing the task realistically
• Being consistent
• Giving support to those who report to you
• Reinforcing the sense of responsibility to those who report to you
• Handling mistakes constructively
• Maintaining a broad perspective

Review of Programme

Other Recommended Programmes

• Maintaining Motivation
• Emotional Intelligence
• Creating High Performance Teams