Self esteem and assertiveness skills course

Module One: Getting Started

• Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?

• What is Assertiveness?
• What is Self-Confidence?
• The Four Styles
• Case Study

Module Three: Obstacles to Our Goals

• Types of Negative Thinking
• Case Study1
• Personal Application
• Case Study

Module Four: Communication Skills

• Listening and Hearing; They Aren’t the Same Thing
• Asking Questions
• Body Language
• Case Study

Module Five: The Importance of Goal Setting

• Why Goal Setting is Important
• Setting SMART Goals
• Our Challenge to You
• Case Study

Module Six: Feeling the Part

• Identifying Your Worth
• Creating Positive Self-Talk
• Identifying and Addressing Strengths and Weaknesses
• Case Study

Module Seven: Looking the Part

• The Importance of Appearance
• The Role of Body Language
• First Impressions Count
• Case Study

Module Eight: Sounding the Part

• It’s How You Say It
• Sounding Confident
• Using “I” Messages
• Case Study

Module Nine: Powerful Presentations

• What to Do When You’re on the Spot
• Using STAR to Make Your Case
• Case Study

Module Ten: Coping Techniques

• Building Rapport
• Expressing Disagreement
• Coming to Consensus
• Case Study

Module Eleven: Dealing with Difficult Behavior

• Dealing with Difficult Situations
• Key Tactics
• Case Study

Module Twelve: Wrapping Up

• Words from the Wise