SIR30212 - Certificate III in Retail Operations
Postgraduate
In Biloela (Australia)
Description
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Type
Postgraduate
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Location
Biloela (Australia)
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Start date
Different dates available
Overview At a glance This qualification provides the skills and knowledge for an individual to be competent in retail operations. Work will be undertaken in various retail settings, such as specialty stores, supermarkets, departments stores and retail outlets. Application Mode Distance Courses/Units Fourteen (14) units must be completed: Six (6) core units and Eight (8) elective units. Availability Distance Education DurationOne (1) year online Intake Dates Enrolments are taken throughout the year on a continuous basis. Hours of Study Approximately 271 hours of study time will be involved however, the training duration will depend on the electives and study mode selected. Career Opportunities Possible job outcome includes: sales assistant; senior sales assistant; customer service assistant; point-of-sale operator. Entry Requirements To undertake this qualification, individuals will have previous retail experience in roles, such as: applying point-of-sale handling procedures interacting with customers operating retail technology performing stock control procedures applying safe work practices communicating in the workplace minimising theft. Examples of evidence of retail experience may include job descriptions and references from current or past employers or an entry interview to determine retail operational experience. Also, to complete the retail...
Facilities
Location
Start date
Start date
Reviews
Subjects
- Retail
- Sales Training
- Sales
- Technology
- Customer Service
Course programme
- Communicate in the workplace to support team and customer outcomes (SIRXCOM101)
- Work effectively in a customer service environment (SIRXIND101)
- Sell products and services (SIRXSLS201)
- Build relationships with customers (SIRXSLS303)
- Apply safe work practices (SIRXWHS101)
- Maintain store safety (SIRXWHS302)
- Recommend specialised products and services (SIRRRPK214)
- Apply point-of-sale handling procedures (SIRXCCS201)
- Interact with customers (SIRXCCS202)
- Organise and maintain work areas (SIRXCLM101)
- Balance and secure point-of-sale terminal (SIRXFIN201)
- Operate retail technology (SIRXICT001A)
- Perform stock control procedures (SIRXINV001A)
- Maintain and order stock (SIRXINV002A)
- Plan, create and maintain displays (SIRXMER202)
- Coordinate merchandise presentation (SIRXMER303)
- Profile a retail market (SIRXMPR001A)
- Develop innovative ideas at work (SIRXQUA001A)
- Minimise loss (SIRXRSK201)
- Advise on products and services (SIRXSLS002A)
To view more information about these units, as well as the suggested study plan, please visit the handbook.
Offerings Distance - on-line
This course is available by distance study.
Distance students require strong self motivation and must have 4-6 hours per week available for study for each unit. This course is self paced so students must have sound literacy and numeracy skills. This course is delivered by distance education so students must have access to a computer and the internet.
TimingEnrolments are taken throughout the year on a continuous basis.
Duration and datesOne (1) year online
SIR30212 - Certificate III in Retail Operations