Social Housing Management

Understand key principles of social housing management
Identify tenancy types and housing legislation
Improve communication and conflict-resolution skills
Support tenants through effective resident engagement
Manage property issues and coordinate maintenance
Strengthen safeguarding awareness and compliance
Enhance customer service skills within housing environments

This course is ideal for anyone seeking to build knowledge and confidence in the social housing sector. It suits aspiring housing officers, support workers, community workers, care coordinators, property assistants, and individuals aiming to work with local councils or housing associations. Existing professionals who want to refresh their understanding of tenancy management, resident support, customer service, and housing legislation will also benefit from this structured learning experience.

The course is suitable for learners looking to start a career in social housing, as well as those in related fields such as social care, community development, and homelessness support. It provides accessible, entry-level instruction that helps learners develop the practical awareness and communication skills required to work effectively with residents, vulnerable individuals, and multidisciplinary teams. Anyone motivated to contribute to stronger, safer, and more inclusive communities will find this training highly relevant.

There are no formal entry requirements for this course, making it accessible to a wide range of learners. It is suitable for individuals aged 16 and above who want to develop skills in social housing, community support, or tenancy management. A good level of English, numeracy, and basic IT skills is recommended, as these will help learners navigate the online modules and understand key concepts more effectively. All materials are provided through an easy-to-use online platform, allowing learners to study comfortably at their own pace.

Upon successful completion of the Social Housing Management course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This course stands out for its flexible and self-paced learning structure, allowing learners to study at a time and speed that suits their schedule. The modules are expertly designed to deliver clear, practical insights into social housing, tenancy support, legislation, and resident communication. Each section focuses on real workplace needs, supporting learners who want to develop confidence and pursue career progression within the sector. The course emphasises skills that strengthen a CV, providing a valuable boost for anyone seeking roles with housing associations, councils, or community organisations. With accessible learning and relevant content, this programme offers a strong pathway for personal and professional growth.

Yes. This course is designed to be accessible for complete beginners as well as those already working in housing or community services. The modules use simple, structured explanations that guide learners through key concepts such as tenancy types, resident support, safeguarding, and communication. No prior experience in housing is required, making it a suitable starting point for anyone exploring a career in the sector. The user-friendly online platform ensures all learners can progress with confidence.

Completing this course can support progression into roles across housing associations, local councils, homelessness services, community outreach programmes, and resident support teams. Learners develop skills in communication, problem-solving, legislation awareness, and tenant engagement—all essential for housing-related careers. It also strengthens a CV, demonstrating commitment to professional development. Whether starting a new role or aiming to enhance existing responsibilities, the course provides valuable training aligned with sector expectations.

The course is delivered entirely online through a flexible, self-paced learning platform. Learners can access materials anytime, using a computer, tablet, or smartphone. Each module includes structured content designed to help learners absorb information step by step. There are no fixed deadlines, allowing each learner to study at their own pace and revisit topics as needed. This makes the course accessible for full-time workers, carers, or anyone managing a busy schedule.