Staff Supervision

Overview

The object of this course is to focus on supervision techniques, using the formal, one-to-one style. It looks at the purpose and structure of supervision sessions, the basic skills involved, making them person-centered and effective, setting clear and agreed goals, and common problems in supervision.

Objectives –

At the end of the lesson delegate will be able to understand:

• CQC – Outcome 14
• Models of Objectives
• Skills & Abilities
• Preparation & Planning
• Key Messages to Supervisors

Course Structure

• Introduction
• CQC – Outcome 14
• Supervision Objectives
• Skills & Abilities
• Preparation & Planning
• Key Messages to Supervisors
• Personal Action Log
• SMART objectives
• Mistakes Often Made
• Active Listening
• Constructive Feedback
• The GROW model
• Summary

Assessment:

During this course each delegate will be taken through all the information and be asked to participate in activities to test understanding. There is also a quiz to complete.