Supervising an Office
Short course
In Leicester
Description
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Type
Short course
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Location
Leicester
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Duration
1 Day
Recognise and understand the role and responsibilities of the Office Supervisor. Understand the limits of authority. Identify a range of leadership styles. The importance of keeping abreast of new initiatives and legislation. Suitable for: Anyone who is supervising or managing in an office based environment.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course Content
• Roles and functions of a team leader
• Limits of authority and accountability and how these are defined
• The importance of respect and trust
• Range of leadership styles and their application in varied situations
• Types of records to meet team and organisations requirements
• New initiatives, methods, and legislation updating
• Security and confidentiality
• Data Protection Act 1998
Further Development
ILM Team Leader courses; Developing people; Managing projects; Dealing with conflict.
Additional information
Supervising an Office