Supervisory Development

Syllabus

The Role of the Supervisor in the Management of Others
Company structures / Responsibility and authority / The effective supervisor.

Effective Time Management
Use of time / Techniques for planning time / The benefits of effective time management.

The Recruitment and Selection of Staff
The process of recruitment / The interview process / The induction process.

Supervising the Section or Department
Planning / Co-ordination of activities / Controlling activities / Leadership / Motivation of staff.

Effective Communication
Communication techniques and their issues / The effective communicator.

Basic Finance for the Supervisor
The need for financial control / The impact of finance on operations / Profit implications.

Analysing Training Needs for Staff
The staff appraisal / The appraisal process.

Personal Development
Personal development of staff / Personal development of self.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 120 hrs.