Team Leader / First Line Manager - Management Development Programme

This experiential programme is delivered as a 4 day residential course at our teambuilding facilities in Keswick, Cumbria where we make use of the vista and geography of the Lake District on each day of the programme, or as a 4 day open course in Central London.

We have developed this programme around the core skills needed to be a great manager:

They motivate every single employee to take action and engage them with a compelling mission and vision.

They have the assertiveness to drive outcomes and the ability to overcome adversity and resistance

They create a culture of clear accountability.

They build relationships that create trust, open dialogue and full transparency.

They make decisions that are based on productivity not politics.

By the end of the course you will be able to:

Understand the role of the leader and identify your own leadership style
Pinpoint opportunities to develop and maintain credibility and trust within your team
State the qualities of a successful team
Identify the various roles within your team and identify ways in which you can develop a balance of skills
Use established communication techniques to develop and build productive relationships within the team
Confidently tackle common performance issues and deal effectively with conflict that may arise from within the team