The Three Laws of Improvement

The Three Laws of Improvement 8 lectures 29:39 Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts Making a Start with Improvement A step-by-step method to help you start your improvement efforts. Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the course Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement The Problem Statement and the Goal Statement Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. The Three Laws of Improvement 8 lectures 29:39 Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts Making a Start with Improvement A step-by-step method to help you start your improvement efforts. Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the course Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement The Problem Statement and the Goal Statement Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Welcome My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course My welcome and introduction to the Three Laws of Improvement and Unleashing the Power of your People for Improvement course Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement Agenda for the Three Laws of Improvement The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts The Three Laws of Improvement Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts Our first lecture covers the Three Laws of Improvement - what they are and how they will help your improvement efforts Making a Start with Improvement A step-by-step method to help you start your improvement efforts. Making a Start with Improvement A step-by-step method to help you start your improvement efforts. Making a Start with Improvement A step-by-step method to help you start your improvement efforts. Making a Start with Improvement A step-by-step method to help you start your improvement efforts. A step-by-step method to help you start your improvement efforts. A step-by-step method to help you start your improvement efforts. Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the course Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the course Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the course Introduction to the Tools for Improvement A brief overview of the tools for improvement that we cover in the courseA brief overview of the tools for improvement that we cover in the courseA brief overview of the tools for improvement that we cover in the course Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement Tools for Improvement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement In this lecture, we cover four simple tools to use in improvement activity: Value Stream Mapping The Ishikawa Diagram Stakeholder Analysis The Problem Statement and Goal Statement The Problem Statement and the Goal Statement The Problem Statement and the Goal Statement The Problem Statement and the Goal Statement The Problem Statement and the Goal Statement Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. Principles for Process Design This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. This lecture covers the 10 principles of process design which we should consider when analysing and redesigning a business process. The overall aim is to streamline the process so that it works more efficiently, these principles will help identify what is wrong with your current process and how you might restructure it. Unleash the Power of your People for Improvement 9 lectures 37:40 Introduction to Unleashing the Power of your People for Improvement An overview of unleashing the power of your people for improvement Unleash the Power of your People for Improvement This lecture covers the importance of involving the people in your organisation in improvement. Unsurprisingly, it is about leadership and creating an environment where people can get involved. We also discuss the importance of making time available for improvement. A Method for Engaging People for Improvement In this lecture we cover a four-stage method for engaging your people in improvement - a simple method for process improvement. Introduction to Dealing with Resistance to change An overview of dealing with resistance to change Dealing with Resistance to Change Moving out of our comfort zone generates stress, so it is hardly surprising the people dislike change and may resist it. This lecture covers the things you can do to counter resistance to change. Essentially, it is all about communication and addressing people's concerns seriously. Quantifying the Benefits of Improvement If you want to set up an improvement team in your organisation and work on a business process, it is possible that you may be asked to justify the benefits created. Phrases like "cost-benefit" might be thrown about! There is no easy answer to the question of proving the benefits of improvement, but this lecture covers some things you can do to quantify the benefits. I am confident that the benefits of any serious improvement project will vastly outweigh the costs. Of course, there remain benefits which cannot be quantified particularly the improvement in morale and team spirit that will result from everyone working together in the spirit of cooperation and improving things for the workforce, for customers and for the organisation. Test your Knowledge Test your knowledge of the subject The Three Laws of Improvement Project Work on the Improvement Project Thank you for taking the course My thank you for taking this course Unleash the Power of your People for Improvement. 9 lectures 37:40 Introduction to Unleashing the Power of your People for Improvement An overview of unleashing the power of your people for improvement Unleash the Power of your People for Improvement This lecture covers the importance of involving the people in your organisation in improvement. Unsurprisingly, it is about leadership and creating an environment where people can get involved. We also discuss the importance of making time available for improvement. A Method for Engaging People for Improvement In this lecture we cover a four-stage method for engaging your people in improvement - a simple method for process improvement. Introduction to Dealing with Resistance to change An overview of dealing with resistance to change Dealing with Resistance to Change Moving out of our comfort zone generates stress, so it is hardly surprising the people dislike change and may resist it. This lecture covers the things you can do to counter resistance to change. Essentially, it is all about communication and addressing people's concerns seriously. Quantifying the Benefits of Improvement If you want to set up an improvement team in your organisation and work on a business process, it is possible that you may be asked to justify the benefits created