Total Quality Management - Framework for its Introduction
Course
In Hammersmith
Description
-
Type
Course
-
Level
Intermediate
-
Location
Hammersmith
-
Duration
1 Day
Upon completion of this course, you will be able to understand the structure of a framework to assist with the introduction of TQM.
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 5 years
Subjects
- Quality
- Quality management
- Quality Training
- Play
- Introduction
- Structure
- Organising
- Systems
- Systems performance
- Techniques
- Measurement
Course programme
- Organising
- Systems and techniques
- Measurement and feedback
- Changing the culture
- Use of the framework
- Chief officers, directors and heads of departments who wish to play a greater role in determining the quality policy within their organisations.
- Senior management team members who wish to create the strategic dialogue, organisational environment, atmosphere, values and behaviour in which total quality management (TQM) can achieve its potential.
- Those who wish to create an organisational culture in which each person in every department is fully committed to improving their own performance and is dedicated to satisfying their internal customers’ needs and future expectations.
- Middle and first-line management who wish to play a key role in putting the principles of TQM in place at the sharp end of their organisation.
- Industrialists
- Management consultants
Total Quality Management - Framework for its Introduction