Telephone answering Training

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  • £500
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  • Training
  • Coventry
  • 1 Day

... for people who have to handle situations using the telephone, as part of their role, in a professional and courteous manner. It will enable delegates to acquire the skills to break down communication barriers and respond to the needs of the caller in an engaging manner... Learn about: Telephone answering, Verbal Communication, Improve Communication... More

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  • Training
  • London
    and another venue.
  • 1 Day

...An interactive seminar providing the skills to stay calm, confident and focused when collecting overdue accounts. It will also give techniques to use in more challenging situations whilst negotiating workable solutions. Suitable for: Trade credit management staff with some telephone collection... Learn about: Negotiation Skills, Persuasion Skills, Telephone answering... More

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Opening The Outbound Sales Call - Inhouse training
Creativedge Training & Development Ltd
  • Training
  • Inhouse

...Suitable for: Day by day, your customer-facing employees are deciding your future. Every customer interaction they have is shaping the external perception... Learn about: Verbal Skills, Customer Care, Telephone answering... More

Price on request
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  • Training
  • London
    and 12 other venues
  • 1 Day

...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively... Learn about: Verbal Skills, Oral Communication, Telephone answering... More

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Conducting Great Online Demos and Sales Calls Toolkit Bundle - Inhouse
Oxford Applied Training - Business Courses
  • Training
  • Inhouse
  • Different dates available

...can also be taken as individual courses. The aim of this course is to improve the sales skills and process, as well as conducting great online demos.... Learn about: Negotiation Skills, Decision Making, Online Sales... More

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CPD Courses
Communicating Effectively by Telephone - Online training
CPD Courses
  • Training
  • Online
  • Beginner

... explores the significance of effective communication by telephone and also explains the different methods and techniques to make it more effective. The content covers several key topics named as communication skills, importance of empathy and how to ask questions. This informative unit looks... Learn about: Communication Skills, Telephone Skills, Telephone management... More

Special Emagister price

£40 £10
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