Travel and tourism - level 1
Course
In Middlesbrough
Description
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Type
Course
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Location
Middlesbrough
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Start date
Different dates available
2. Course description This course offers students an initial step into this area of growing interest. During the course students will develop confidence in their ability to work learn and achieve through the personal skills units. The programme is made up of a number of short qualifications which include:Level 1 Introduction to AviationLevel 1 Airfares and ticketing (exam unit)Level 1 Customer ServiceLevel 1 Introduction to Travel and TourismLevel 2 Enterprise SkillsWithin the qualifications mentiones above units include:Researching a Tourist DestinationPlanning For and Taking Part in a VisitAviationSchedule Charter and Low-Cost AirlinesAirline ticket InformationSelling holidays and dealing with complaintsAlso studied are generic units such as Customer Service and Preparing for Employment.Student will be introduces through tasks which are relevant within the industry to the skills required to work in the Travel and Tourism Industry such as:ResearchPlanningCommunication with others.Participating in role-plays to sell holidays and deal with customers.You will study different types of destinations and identify what they have to offer to tourists as well as research different types of airlines and identify the different type of services they have to offer customers. You will also identify the importance of good customer service and the consequences of poor customer service and this course wil prepare you for potential employment in the Travel and Tourism industry.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Travel Tourism
- Tourism
- Travel and Tourism
- Industry
- Customer Service
- Tourism Industry
Course programme
Additional information
Travel and tourism - level 1