Travel & Tourism : Human Resource Management

Given the size and complexity of the travel and tourism industry, going it alone simply isn’t an option. To work as a manager or business owner, you’ll need a capable workforce to join you for the ride. Therefore, the importance of identifying, nurturing and retaining the best HR talent available cannot be overemphasised. Regardless of the size or nature of your business, the strength of your HR contingency will determine your success. Likewise, your skills as an HR manager will be directly reflected in the performance of your team. By getting to grips with a series of key HR management concepts ahead of time, you’ll stand the best possible chance of building a world-class workforce.

This advanced tutorial has been designed for anyone interested in travel and tourism careers at a management or ownership level. Discover the true importance of human resources, how to create an effective HR development strategy and the value of ongoing education and training. Study workforce recruitment, retention and turnover, provision of rewards, benefits and compensation, the powerful influence of incentives and the importance of providing the best possible working conditions.