Working With Assertiveness Seminar

Course

In Wembley

Price on request

Description

  • Type

    Course

  • Location

    Wembley

  • Start date

    Different dates available

Anyone who needs to develop a more confident or less aggressive manner when dealing with others at work or in any interpersonal dealings.None.To learn to identify assertive behaviour and the benefits of being assertive. Understand when and how to use an assertive manner.

Facilities

Location

Start date

Wembley (Middlesex)
Hazel House 1-3 Lancelot Road, HA0 2AL

Start date

Different dates availableEnrolment now open

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Subjects

  • Equal Opportunities
  • Body Language
  • Motivation
  • Benefits
  • IT
  • Communication Skills
  • Assertiveness Training
  • Non-verbal Communication
  • Dealing with emotive responses
  • Language choice

Course programme

Course Content
• What is assertiveness? self assessment; group participation.
• Behaviour styles: identifying the difference between aggressive, assertive and submissive behaviour.
• Adapting behaviour styles: stages of successful personal behaviour change; goal setting.
• Developing an assertive attitude: handling requests; saying ‘yes’ and ‘no’; appropriate responses in practical situations.
• Dealing with criticism.
• Dealing with emotive responses.
• Language choice.
• Body language: non-verbal communication.
• Case studies: analysing the work place.
• Developing a personal action plan.


Benefits
•Achieve optimum results in every interpersonal transaction and thus improve work effectiveness.
• A wide choice of training locations offering intensive tutor led personal development training.
• A personalised workbook with exercises, individual notes and a concise personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace.
• The opportunity to gain a widely recognised Pitman Training Certificate.

Working With Assertiveness Seminar

Price on request