Working with Japanese Partners

Overview

In this seminar you will learn how to:
understand what motivates the typical Japanese businessperson
create a positive impression and avoid unintentional offence
deploy a range of techniques for effective cross-cultural communication

Content

• Know yourself: how has your culture shaped your own values and behaviour?
• As others see us: what image do Japanese people have of your culture and how can you overcome any negative or stereotypical views?
• Facts Attitudes Behaviour: a model for developing understanding of Japanese people and their business practices
• Wa, honne/tatemae, giri, gaman, amae: Japanese values and their impact on business
• Decoding Japanese body language
• Management styles and hierarchies in Japan
• Japanese or Offshore English?: how should you communicate with your Japanese business partners in order to avoid misunderstandings?
• Meeting, presenting, negotiating: practise doing business with the Japanese