Administration NVQ Level 3

A candidate must complete six units in total.

Mandatory units:

• Carry out your responsibilities at work
• Work within your business environment

Optional Group A (choose one unit):

• Ensure your own actions reduce risks to Health and Safety (ENTO)
• Manage diary systems
• Organise business travel and accommodation
• Use IT systems (IT user)
• Use IT to exchange information (IT user)
• Database software (IT user)
• Presentation software (IT user)
• Specialist or bespoke software (IT user)

Optional Group B (choose three units):

• Supervise an office facility
• Procure products and services
• Manage and evaluate customer relations
• Managing the payroll function (AOSG)
• Complete year end procedures (AOSG)
• Monitor information systems
• Run projects
• Research, analyse and report information
• Plan, organise and support meetings
• Make a presentation
• Organise and coordinate events
• Word processing software (IT user)
• Spreadsheet software (IT user)
• Website software (IT user)
• Artwork and imaging software (IT user)
• Design and produce documents
• Plan and implement innovation and change
• Develop productive working relationships with colleagues and stakeholders (MSO)
• Provide leadership for your team (MSO)
• Prepare text from notes
• Prepare text from shorthand
• Prepare text from recorded audio instructions

In order to achieve an Advanced Apprenticeship, Key Skills (Communication Level 2 and Application of Number Level 2) and a Technical Certificate (Certificate in Administration – Business Organisations and People Level 3) are required to be added to this NVQ.