Amadeus Airline Reservations

Vocational qualification

Online

£ 295 VAT inc.

Description

  • Type

    Vocational qualification

  • Methodology

    Online

  • Duration

    3 Months

  • Start date

    Different dates available

The travel industry has come a long way since the days of dedicated check-in desks for agents from a single airline. Today's airports enable passenger processing in a more flexible, shared environment that allows a greater flow of travellers whilst making better use of IT assets.

Amadeus help airports and airlines work together to provide a seamless travel experience for the passenger integrating their operations to optimise efficiency, cost-effective, and passenger centric.

Amadeus was formed in 1987 by an alliance between Air France, Lufthansa, Iberia Airlines and Scandinavian Airlines System. Today, it is the leader in terms of number of bookings worldwide with around 35% of the global market. Amadeus specialises in Europe & Asia.

This course covers

2 distinct parts, both parts must be completed to successfully pass the course.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Amadeus GDS system.

You don't need any prior skills in the subject area to start this course but we do recommend an intermediate ability to read and write English and basic maths skills. We recommend first studying the introductory course if you are unfamiliar with GDS systems.

Upon completion of this Amadeus course you will receive an Amadeus certificate to use as proof of competency in using the system, which will be widely accepted by employers within the industry. Courses' Content Creator and awarding body is VIASINC

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Reviews

This centre's achievements

2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Amadeus
  • Airline Training
  • OSI Elements
  • Airline Reservations
  • Flight details
  • PNR redisplay
  • Contact Elements
  • Flyer elements
  • PNR elements
  • Split PNR

Course programme

Airline Reservations Part I
Lesson 1 - Introduction, signing in and out, work areasLesson 2 - Encode and DecodeLesson 3 - Introduction to the PNRLesson 4 - PNR re-display, sub-field displayLesson 5 - Timetable, flight detailsLesson 6 - Flight availability, return availability, schedules, shortcut flight infoLesson 7 - Booking Seats from AvailabilityLesson 8 - Name Elements, Contact ElementsLesson 9 - Ticketing Element, Received-From ElementLesson 10 - Build and end a complete PNRLesson 11 - Canceling and changing mandatory PNR elementsLesson 12 - Mailing and billing elementsLesson 13 - General remark and OSI elementsLesson 14 - SSR and frequent flyer elementsLesson 15 - Canceling and changing optional PNR elementsLesson 16 - Advance seating requestsLesson 17 - Seat mapsLesson 18 - Request specific seats, specific seat wish, modify seatingLesson 19 - Calculator and currency functions, minimum connect timesLesson 20 - Help systemLesson 21 – AIS+ 21 drills + 4 exercises + 6 quizzes + 1 final exam

Airline Reservations Part II
Lesson 1 - Advanced availability entriesLesson 2 - Access typesLesson 3 - Direct sell, wait list, open/ARNK/passive segmentsLesson 4 - PNR claim, rearrange segmentsLesson 5 - Split PNRLesson 6 - Working with non-homogeneous PNRsLesson 7 - Working with customer profilesLesson 8 - Queue count, queue placement, option elementLesson 9 - Queue access/exit, remove/delay queued PNRsLesson 10 - Segment status, schedule change, wait list assurance+ 10 drills + 3 exercises + 3 quizzes + 1 final exam
This course is prefect for someone who is wanting to gain a comprehensive understanding of Airline Reservations on the Amadeus GDS system.
AssessmentThere are two final exams to be taken and like the course, the exam is online too! It's necessary to take both courses to pass this exam.

Amadeus Airline Reservations

£ 295 VAT inc.