Business Administration & Human Resources Diploma Level 3

• Business Administration
• Module 1: Working Effectively with Other People
• Module 2: Carrying out your Responsibilities effectively
• Module 3: Work within your Business Environment
• Module 4: Health and Safety
• Module 5: Managing Customer Relations
• Module 6: Storing, Retrieving and Archiving Information
• Module 7: Using IT effectively to exchange information
• Module 8: Operating Office Equipment

• Human Resources
• Module 1: Recruitment, Selection and Induction of Staff
• Module 2: Producing and Maintaining Personnel Records
• Module 3: Staff Management and Relationships
• Module 4: Staff Support, Training and Development
• Module 5: Disciplinaries, Grievances and Tribunals
• Module 6: Employment Terminations

You must successfully complete a series of activities and assessments. Once all assessments and activities have been completed satisfactorily, you will then be awarded your certificate. The good news is, there is no final exam.