Business Studies

Course

Distance

£ 330 VAT inc.

Description

  • Type

    Course

  • Methodology

    Distance Learning

  • Duration

    12 Months

The Diploma in Business Studies will give you a keen understanding of Management Principles, Personnel Management, Workplace Psychology and Customer Care. You will also learn valuable skills related to being a good manager, as well as running your own small business. Suitable for: Open to anyone who wishes to improve their knowledge of how the world of business works.

About this course

No previous training or specific qualifications are required and the course is suitable for beginners.

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Course programme

How does the Diploma in Business Studies work?

The Diploma is from UK Open Learning, one of the UK's leading distance learning providers. The great thing about distance learning is that you can study at home or at work, at your own pace and in your own time. You will receive a comprehensive course manual and study guide, and you will have your own personal tutor offering support via email and post. Our student advisors are also contactable by telephone. Whether you are aiming for a specific qualification or simply wishing to improve your business knowledge, we are always here to help.

How is the course structured?

The Diploma in Business Studies covers a wide variety of topics such as organisational theory, starting a small business, marketing and advertising, planning staffing levels, motivating staff, workforce management, customer care and much more besides. It is structured into 38 units and you will complete a series of assignments (submitted by post or email), all marked by your personal tutor. There is no final exam.

Is the Diploma in Business Studies a recognised qualification?

Very much so. The Diploma in Business Studies gives you a national qualification with the Open College Network and is mapped to national standards. You will also gain six learning credits for further study. What do I get when I enrol on the course?

Your course comes complete with:

  • An introduction to your personal tutor who will be there to assist you
  • A Study Guide covering the complete course
  • A number of Business Studies-related assignments which are designed to help in the learning process
    Course Content


    Study Guide

    PART A MANAGEMENT PRINCIPLES
  • The environment & Ecology of Management
  • Management Applied & Process
  • Organizational theory
  • The Five Keys of Management
    PART B SMALL BUSINESS SKILLS
  • Starting a Small Business
  • Ways of Starting a Business
  • Fraud & Theft
  • Marketing
  • Advertising
  • The Business Plan
    PART C PERSONNEL MANAGEMENT
  • The Personnel Function
  • Planning Staffing Levels
  • Analysing the Job function
  • Recruiting Staff
  • Training Staff
  • Evaluating the Job
  • Providing the Personnel Department Function
  • Sample Letters for Personnel Managers
  • Business Ethics
  • Case Studies

    PART D CUSTOMER CARE
  • What is Customer Care?
  • Customer Care and Company Benefits
  • Considering a Policy & Plan
  • Customer Care & You
  • Customer Care & Service Plans
  • Motivating Staff
  • Standards & Monitoring
  • Selling the Plan
  • An Overview
  • Additional information

    Students per class: 80

    Business Studies

    £ 330 VAT inc.