Business Studies

How does the Diploma in Business Studies work?
 
The Diploma is from UK Open Learning, one of the UK's leading distance learning providers. The great thing about distance learning is that you can study at home or at work, at your own pace and in your own time. You will receive a comprehensive course manual and study guide, and you will have your own personal tutor offering support via email and post. Our student advisors are also contactable by telephone. Whether you are aiming for a specific qualification or simply wishing to improve your business knowledge, we are always here to help.
 
How is the course structured?
 
The Diploma in Business Studies covers a wide variety of topics such as organisational theory, starting a small business, marketing and advertising, planning staffing levels, motivating staff, workforce management, customer care and much more besides. It is structured into 38 units and you will complete a series of assignments (submitted by post or email), all marked by your personal tutor. There is no final exam.
 
Is the Diploma in Business Studies a recognised qualification?
 
Very much so. The Diploma in Business Studies gives you a national qualification with the Open College Network and is mapped to national standards. You will also gain six learning credits for further study. What do I get when I enrol on the course?
 
Your course comes complete with:
 

An introduction to your personal tutor who will be there to assist you

A Study Guide covering the complete course

A number of Business Studies-related assignments which are designed to help in the learning process
Course Content
 

Study Guide

PART A MANAGEMENT PRINCIPLES

The environment & Ecology of Management

Management Applied & Process

Organizational theory

The Five Keys of Management
PART B SMALL BUSINESS SKILLS

Starting a Small Business

Ways of Starting a Business

Fraud & Theft

Marketing

Advertising

The Business Plan
PART C PERSONNEL MANAGEMENT

The Personnel Function

Planning Staffing Levels

Analysing the Job function

Recruiting Staff

Training Staff

Evaluating the Job

Providing the Personnel Department Function

Sample Letters for Personnel Managers

Business Ethics

Case Studies

PART D CUSTOMER CARE

What is Customer Care?

Customer Care and Company Benefits

Considering a Policy & Plan

Customer Care & You

Customer Care & Service Plans

Motivating Staff

Standards & Monitoring

Selling the Plan

An Overview
PART E PSYCHOLOGY IN THE WORKPLACE

Introduction to Workplace Psychology

The Use of Sensation & Perception

Understanding Personality Concepts

Using Psychological Testing

Management of the Workforce

The Workplace Environment

How to Motivate the Workforce

Recruitment

What is Social Psychology?

Peoples Abnormalities