Certificate In Virtual Team Building and Management Online Course

Module One - Getting Study

Module Two - Setting Up Your Virtual Team (Part 1)

• Choose self-motivated people with initiative
• Face to face meetings at first (Kick-off meeting)
• Diversity will add value
• Experienced with technology

Module Three - Setting up Your Virtual Team (Part 2)

• Personality can count as much as skills
• Rules of engagement
• Setting up ground rules
• Icebreakers and introductions

Module Four - Virtual Team Meetings

• Scheduling will always be an issue
• Have a clear objective and agenda
• Solicit additional topics in advance
• Discourage just being a status report

Module Five - Communication (Part 1)

• Early and often
• Rules of responsiveness
• Face to face when possible
• Choose the best tool

Module Six - Communication (Part 2)

• Be honest and clear
• Stay in constant contact
• Don't make assumptions
• Set up email protocols

Module Seven - Building Trust

• Trust your team and they will trust you
• Beware of "us vs them" territorial issues
• Share best practices
• Create a sense of ownership

Module Eight - Cultural Issues

• Respect and emmbrace differences
• Be aware of different work styles
• Know your team members cultural background

Module Nine - To Succeed with a Virtual Team

• Set clear goals
• Create standard operating procedures (SOP's)
• Build a team culture
• Provide timely feedback

Module Ten - Dealing with Poor Team Players

• Manage their results, not their activities
• Be proactive, not reactive
• Check in often
• Remove them

Module Eleven - Choosing the Right Tools

• Communication software
• Collaboration and sharing tools
• Prject management software
• Use what works for you and your team

Module Twelve - Wrapping Up

Words from the Wise

• JOHN LE CARE - A desk is a dangerous place from which to view the world.
• PAUL HAWKEN - Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.
• THOMAS J. WATSON, JR - I believe the real difference between success and failure in a corporation can be very often traced to the question of how well the organisation brings out the great energies and talents of its people.
• AGHA HASAN ABEDI - The conventional definition of management is getting work done through people, but real management is developing people through work.
• LEE LACOCCA - Start with good people, lay out the rules, commnicate with your employees, motivate them, and reward them. If you do all those things effectively, you can't miss.