CIOB CIH Level 3 Certificate in Housing Maintenance

Is this course for me?
This course suits:

• Maintenance professionals operating within the social housing
  sector
• Non-technical staff from either a customer service or housing
  management background who want to qualify and progress to become a
  recognised professional.
• Staff working in social housing who want to move from a
  technical to a management role or vice versa.

What will I study?
This course aims to address and accredit a range of generic
skills such as communications, technical knowledge, customer care
and ICT that will improve service delivery to tenants, residents,
service users and employers and increase the value of staff to
their organisation.
Subjects:

• Customer service
• Health and safety
• Housing organisations in context
• Housing Design, Technology and Construction
• Supervising information and resources
• Housing Maintenance and Refurbishment

What can I do next?
This can lead to work within social housing organisations,
working on social housing repairs and improvement contracts.
This can lead to employment in:

• Social Housing Organisations
• Private contractors working on social housing repairs and
  improvement contracts

What are the entry requirements?
You should currently be working in a paid or voluntary capacity
in a relevant post with at least a year's experience, possess a
good level of written and spoken English and some basic technical
understanding. This may be assessed by a test and/or interview.
How will I be assessed?
Assessment is by written assessment set by the CIOB-CIH and
internally set assignments, reports and presentations. There are no
formal exams.
What will it cost?
If you are under 19 and a home student, in most circumstances,
you don't pay any fees. However, you will need to find this out
when you apply.
Course fee:
£1350Exam fee
:
£180
Please note: For courses of more than one year, the fees
stated apply to the first year only. These costs are for the
academic year 2009-2010. Costs for 2010-2011 will be available in
spring 2010.