Communication for Business
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Duration
3 Months
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Start date
Different dates available
Effective communication lies at the heart of all business activity. Communication can be simply defined as the transfer and exchange of information. In the world of selling you must be able communicate effectively with a number of important people. 1. Your customers. 2. Your sales team colleagues. 3. Support staff within your organisation. 4. Other personnel within your organisation, such as staff in other departments or external to your organisation e.g. contractors. To be able to carry out your selling activities properly you need to be able to communicate effectively with these people. The skills of communication are at the core of being able to work with others Even though you may rarely go into your office and spend much of your time on the road you will still need to use a range of communication skills. Alternatively, if you spend much of your time in the sales office, perhaps selling via the telephone, you will still be involved in a vast amount of communication. Whatever you role or location you will need to be an effective communicator.
Facilities
Location
Start date
Start date
About this course
In the business world it is impossible not to communicate and effective communication is the basis of all sales. You therefore need to be aware of what you do and how you do it. This module is structured to help you become a more rounded communicator in the modern business environment. First impressions are of crucial importance and they are the key to your corporate image. Research shows that first impressions of a company will determine whether or not people do business with that company. This module sets out to help you with the four main aspects of communication which can provide this first impression.
Anybody can apply.
Reviews
Subjects
- Body Language
- Staff
- IT
- Office IT
- Sales
- Communications
- Ms Office
- Communication Training
- Skills and Training
- Sales Training
Course programme
Additional information
Communication for Business