Communication Skills for the Health Care Professional

After completing this course, you should be able to:

• List steps in the communication process

• Describe verbal, nonverbal, and paraverbal communications

• Explain how to best communicate with other health care workers

• State how to best communicate with patients, clients, and residents

• Explain empathetic listening

ed-next is the distance e-learning provider of choice. We’re affiliated to acknowledged online e-learning providers and we deliver over 500 academic, vocational and professional development courses. A recent and very exciting move has been our partnership with the University of Derby to enrol students on its highly respected undergraduate and postgraduate degree courses. As it’s so expensive ed-next’s comprehensive portfolio of courses addresses a huge range of work-based situations and skill levels, as well as academic content where relevant, and we cover all levels and all types of organisation, so there’s sure to be something in our collection that meets your needs. So why not come with us on an exciting journey of discovery, challenge, and personal improvement, with benefits for you, your career and your organisation.