Develop Emotional Intelligence

Short course

Online

£ 89 VAT inc.

Description

  • Type

    Short course

  • Level

    Beginner

  • Methodology

    Online

  • Class hours

    20h

  • Duration

    Flexible

  • Start date

    Different dates available

Having high levels of emotional intelligence (EI) can give you a real advantage in today’s competitive working environment. Emotional intelligence is all about your ability to recognise and understand your emotions and your skill at managing and dealing with other people’s emotional states. Put simply, it is the ability to problem solve with or without emotion. An individual with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations.



Emotional intelligence helps you build stronger relationships, succeed at work, and achieve your career and personal goals.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This course will give you the tools you need to be emotionally intelligent in your workplace, and will help you to elevate your levels of EI so that you can achieve better results at work.

Team leaders and frontline managers

CERTIFICATION: Global Management Academy Certificate.

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Reviews

Subjects

  • Intelligence Analysis
  • Emotional Intelligence
  • Self-Awareness
  • Self-management
  • Social awareness
  • Relationship Management
  • Emotional
  • Team Building
  • Team Motivation
  • Motivation techniques

Teachers and trainers (1)

James  Johnston

James Johnston

Director of Studies

James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.

Course programme

The content of this course includes:

  • Understanding Emotional Intelligence
  • Why EI is so important
  • Emotional Intelligence in the Workplace
  • Models of Emotional Intelligence
  • The 4 elements of emotional intelligence
  • Developing Self-Awareness
  • Developing Self-Management
  • Developing Social Awareness
  • Improving your Relationship Management
  • Influencing others
  • Emotional Intelligence and your Team
  • Helping your team develop their emotional intelligence
  • Encouraging optimism
  • Planning to grow your emotional EQ.

Additional information

ACCESS DURATION: - 90 days from the date of purchase.

Develop Emotional Intelligence

£ 89 VAT inc.