Facilitation skills
Description
A dynamic and highly participative one day programme with ideas that really work! It is presented by an experienced and proven successful manager and is designed to provide the framework in which groups can be facilitated for maximum effectiveness. The programme is designed to enable managers to maximise performance levels in their team. It includes powerful ideas on how to motivate the team to produce outstanding results.
Features
We will cover
· Identifying the group's key objectives
· Developing group norms
· Creating the right environment
§ Balancing challenge & support
§ Promoting enthusiasm & trust
· The use of powerful questioning techniques
· Capturing key points and summarising
· Giving focused and effective feedback
· Keeping ownership with the group
· Controlling the group
· Facilitator styles and their impact
· What we mean by facilitation
· Using effective facilitator traits
· Body language
· Improvement tools and techniques
· Capturing information
· Maintaining focus and group energy
Format
A combination of tutorial presentation of ideas, group workshop consideration and plenary group review, to identify where and how the concepts can best be applied in the workplace to improve business results.
Benefits
· improved business results through the development and more effective use of people
· increased management of the target setting process
· improve how people understand, motivate and develop their teams
