Conflict Resolution Course
Course
Online
Description
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Type
Course
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Methodology
Online
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Start date
Different dates available
"Course Description
This module will introduce you to Conflict Management Procedures. Develop an awareness of the risks of providing public help and learn how to deal with conflict. You will also gain an understanding of what help is available to effectively and safely support you in trying to resolve conflicts.
On completion of this course the learner will be able to:
Explain the purpose of a Conflict Resolution Procedure.
Understand Conflict Resolution Procedures.
Identify the key roles in Conflict Resolution Procedures.
Understand an employee's right of appeal.
Exams and Accreditation Features:
This course is accredited by The CPD Group
Our Online test will be multiple choice. You can retake the test at no extra cost to improve your grade.
An accredited certificate is awarded upon completion which enable you to obtain certified CPD hours.
Format
The Conflict Resolution course is accessed through a dedicated learner portal. Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace. The course is divided into simple sections with a short quiz at the end of each to test your knowledge. Once you have progressed through each of the course sections you can complete an end of course quiz which consists of multiple choice questions based on the material that you have studied. Once you have passed the course you can download your course certificate in PDF from your learner area. If you don't pass the course first time, don't worry, you can resist the test as many times as required.
Duration and Time Limit
The Conflict Resolution course takes approximately 2 – 3 hours to complete, although there is no time limit and you can do it in your own time and in stages.
Certificate
After passing the Conflict Resolution course you can immediately download your certificte in PDF format, which is fully accredited by The CPD Group.
Benefits
Improve your career prospects."
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
"Who Is This Course For?
This course is suitable for anyone that wants to learn about conflict management procedures. "
"Requirements
Our training works on all devices including Mobile phones, IPad’s, Android tablets, Macs and PC’s.
For the best viewing experience on our state-of-the-art eLearning platform we recommend an internet connection of 10Mbps or better. Please also use Google Chrome or Mozilla Firefox as your browser with Adobe Flash Player."
Reviews
Subjects
- Conflict
- Conflict Resolution
- Accredited
- Conflict Management
- Management Planning
- Managing Conflict
- Management of Risk
- Organizational Skills
- Management
- Management Information Systems
Course programme
Course Outline
Course Outline
The Conflict Resolution course is organized into the following modules:
- Module 1: Explain the purpose of a Conflict Resolution Procedure.
- Module 2: Understand Conflict Resolution Procedures.
- Module 3: Identify the key roles in Conflict Resolution Procedures.
- Module 4: Understand an employee's right of appeal.
The Conflict Resolution course is organized into the following modules:
- Module 1: Explain the purpose of a Conflict Resolution Procedure.
- Module 2: Understand Conflict Resolution Procedures.
- Module 3: Identify the key roles in Conflict Resolution Procedures.
- Module 4: Understand an employee's right of appeal.
- Module 1: Explain the purpose of a Conflict Resolution Procedure.
- Module 2: Understand Conflict Resolution Procedures.
- Module 3: Identify the key roles in Conflict Resolution Procedures.
- Module 4: Understand an employee's right of appeal.
- Module 1: Explain the purpose of a Conflict Resolution Procedure.
- Module 2: Understand Conflict Resolution Procedures.
- Module 3: Identify the key roles in Conflict Resolution Procedures.
- Module 4: Understand an employee's right of appeal.
"
Conflict Resolution Course