Food & Beverage Management and Service Master
Master
In Barcelona and Valencia (Spain)
*Indicative price
Original amount in EUR:
3,200 € 4,200 €
Description
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Type
Master
-
Location
-
Duration
1 Year
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Start date
Different dates available
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Internship
Yes
The program aims for students to acquire the necessary knowledge to work in a Food & Beverages Business. The program focuses on a number of topics, including the food sector structure, establishment business plan, deep menu and beverage knowledge, menu planning, hiring process, employee training techniques, catering event management, marketing and promotion issues, quality control. Business skills like financial and accounting themes will be covered also.
Facilities
Location
Start date
Start date
Start date
About this course
Bachelor degree
Good command of English
Reviews
Subjects
- Food Service
- Beverage management
- Catering service
- Restaurant management
- Hospitality
- Hospital Management
- Marketing
- Spanish
- Barcelona
- Spain
Teachers and trainers (1)
Nataliia GLINTCHEVSKAIA
teacher
Course programme
- Structure of the Food Sector
- Establishment set-up
- Menu design
- Purchasing, storage, production, service and control
- Human resources management
- Marketing and promotion
- Quality controls
Module II. Food and Beverages Service(60 hours / 12 weeks)
- Staff skills
- Service equipment
- Menu and beverages knowledge
- Service sequences
- Event service
- Supervisory service
Module III. Gastronomy and Wines of Spain Module (20 hours / 12 weeks)
- Best restaurants of Spain: The World's 50 Best Restaurant ranking, Michelin stars
- Famous chefs and pastry chefs of Spain
- Wineries of Spain
Module IV. Foreign Language Intensive Course (160 hours / 8 weeks)
- Official DELE exam of Spanish for Foreigners preparation module
- General French or Russian Language according the initial entrance level
Module V. Spanish/French/Russian Language for the Tourism Sector (80 hours / 4 weeks)
- In the reception
- Hotel services
- In the restaurant/bar
- Information services from the hotel
- The hotel and travel agency
- Check-out: Acknowledgements and complaints
- Reservation procedure
- What do your clients expect from you?
- Touristic texts
- At the airport: arrival, passport control, customs, airport services, baggage claim, car rental, shuttle bus, public transport, transfer guide
- At the hotel: check-in, room reservation, guest service, exchange service, room changes, claims, check-out
- Hotel services: spa, beauty center, gifts shop, activities inside and outside, group activities, laundry, parking
- In the restaurant/bar: tapas, breakfast, menu
- In the tourist office: excursions, guided tours, outdoor activities, car rental
- In the travel agency: destinations, tours, round trips, tailor made tours, MICE, group tours, contract, relationship hotel/agency, mistakes in the booking, make an offer, prepare a trip, sell the trip
- Check-out: invoices, bills, discount cards, acknowledgements and claims
- Tour guide profession: protocol, duties and obligations, responsibilities, customer service.
Module VI. Final Certificate Project
· Project design
· Research tools
· Personal reflection
· Appropriate questionnaire designs
· Conducting academic research, literature search and review
· Developing a research question, hypothesis and methodology
· Managing a research project
Module VII. Internship (a minimum of 3 month)
Food & Beverage Management and Service Master
*Indicative price
Original amount in EUR:
3,200 € 4,200 €