Foundations in Quality Management
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Class hours
20h
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Duration
Flexible
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Start date
Different dates available
Quality Management is a fundamental tool in the management of most organizations today, whether commercial or in the public sector. Understanding how quality management systems work, and how they can be deployed to improve business performance is an invaluable to team leaders and staff at all levels of an organization.
Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance.
Facilities
Location
Start date
Start date
About this course
The course examines the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques. In addition, your will learn about the role of TQM, and the development of continuous quality improvement. methodologies, and in particular on the application of Kaizen.
Front Line Managers, and staff tasked with managing quality
CERTIFICATION: Global Management Academy Certificate.
Reviews
Subjects
- Quality management
- Quality Training
- Continuous Improvement
- Kaizen
- Six Sigma
- Quality
- Systems
- ISO 9001
- Customer
- Statistics
Teachers and trainers (1)
James Johnston
Director of Studies
James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.
Course programme
- Understanding Quality Assurance and Quality Control
- Understanding Quality Standards
- Understanding ISO 9001
- Understanding Customers and Quality
- Understanding TQM
- Understanding the Costs of Quality
- Understanding Processes
- Understanding Process Improvement
- Understanding Quality Control and Statistics
- Understanding Quality Improvement
- Understanding Kaizen
- Getting started with Quality Improvement.
Additional information
Foundations in Quality Management