Foundations in Quality Management

Short course

Online

£ 89 VAT inc.

Description

  • Type

    Short course

  • Level

    Beginner

  • Methodology

    Online

  • Class hours

    20h

  • Duration

    Flexible

  • Start date

    Different dates available

Quality Management is a fundamental tool in the management of most organizations today, whether commercial or in the public sector. Understanding how quality management systems work, and how they can be deployed to improve business performance is an invaluable to team leaders and staff at all levels of an organization.

Designed for supervisors and managers new to quality management, or planning the improvement of a quality management system, this course provides a comprehensive introduction to quality management systems, and the contributions the methodologies can make to organizational effectiveness and performance.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

The course examines the content of the ISO 9001:2008 quality management system, and provides an overview of best practice in the use of quality tools and techniques. In addition, your will learn about the role of TQM, and the development of continuous quality improvement. methodologies, and in particular on the application of Kaizen.

Front Line Managers, and staff tasked with managing quality

CERTIFICATION: Global Management Academy Certificate.

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Reviews

Subjects

  • Quality management
  • Quality Training
  • Continuous Improvement
  • Kaizen
  • Six Sigma
  • Quality
  • Systems
  • ISO 9001
  • Customer
  • Statistics

Teachers and trainers (1)

James  Johnston

James Johnston

Director of Studies

James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.

Course programme

The content of this course includes:
  • Understanding Quality Assurance and Quality Control
  • Understanding Quality Standards
  • Understanding ISO 9001
  • Understanding Customers and Quality
  • Understanding TQM
  • Understanding the Costs of Quality
  • Understanding Processes
  • Understanding Process Improvement
  • Understanding Quality Control and Statistics
  • Understanding Quality Improvement
  • Understanding Kaizen
  • Getting started with Quality Improvement.

Additional information

ACCESS DURATION: 90 days from the date of purchase

Foundations in Quality Management

£ 89 VAT inc.