IMIS Foundation Diploma

Institute for the Management of Information Systems (IMIS) offers three progressive levels, leading to acceptance for a B.Sc. Hons Final year.

COMMUNICATION SKILLS

• Understand the various ways information can be located.

• Understand the methods employed in the search for information.

• Have an understanding of and be able to produce graphical representations as used in business and organisational contexts.

• Understand the importance of oral communication in the business context.

• Demonstrate an understanding of the basic skills of telephone usage within the organisational environment.

• Understand the importance of interviews in the business context.

• Be able to write a business letter in the appropriate fashion.

• Be able to make notes from reference material and prepare reports.

• Understand the importance of notices and posters.

• Understand the nature of forms and questionnaires.

• Be able to use appropriate and correct grammar and be capable of writing fluent structured essays in a recognised format.

• Be able to write reports and memoranda understanding the principles for their creation.

• Be aware of the principles of vertical and horizontal communication.

• Have an understanding of communication by way of groups and networks.

• Appreciate that there are barriers to communication within organisations and understand what these barriers are.

• Be able to demonstrate an understanding of the mechanics of arranging meetings and the principles governing this medium.

• Be able to demonstrate how to carry out effective presentations.

• Be able to create and understand an organisational structure diagram.

• Understand the impact of groups within organisations.

• Understand the development of management styles.

• Understand the different types of computers available in the office environment.

• Be aware of communication methods available through the Internet specifically using e mail, newsgroups, chat and the World Wide Web.

• Be aware of emerging technologies and their application in aiding business communication. ...