Microsoft Certified IT Professional MCITP: Enterprise Support Technician Extra

This MCITP training course includes an additional stage of Technical Support not found anywhere else with standard Microsoft MCITP courses. This allows you to gain the necessary vendor-neutral additional skills which are essential to a career in PC support. On this training course you will sit two Windows Vista exams and gain 3 Professional Microsoft titles: Microsoft Certified Technology Specialist MCTS: Windows Vista, Configuring, Microsoft PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise, and Microsoft Certified IT Professional MCITP Enterprise Support Technician. The MCITP Enterprise Support Technician is a highly recommended Certification as more businesses upgrade from Windows Vista to Windows 7. Course Contents: Stage 1: Technical Support Stage 2: Microsoft Exam 70-620: TS: Windows Vista, Configuring Stage 3: Microsoft Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Course Code: MCIT-3 Course Duration: 12 months Typical Study Hours: 60-70 hours Study Prerequisite: Basic PC hardware and software knowledge, Certifications, or relevant industry experience. Additional Information for Stage 1: Technical Support PC Configuration I PC Configuration II PC Diagnostics and Repair Safety and Preventative Maintenance Interaction with Customers Networking Support Additional Information for Stage 2: Microsoft Exam 70-620 TS Microsoft Certified Technology Specialist MCTS Windows Vista Client, Configuring Installing Windows Vista Configure Windows Vista Environments Windows Vista Users and Groups Security in Windows Vista Windows Vista Network Connectivity Configuring Windows Vista Applications Windows Vista Maintenance and Optimisation Windows Vista Mobile Computing and Troubleshooting Additional Information for Stage 3: Microsoft Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Deploying Windows Vista Troubleshooting Windows Vista Deployments Configuring and Troubleshooting Windows Vista Security Configuring and Troubleshooting User Access on Windows Vista Managing and Troubleshooting Windows Vista Systems Troubleshooting Windows Vista Performance and Reliability Configuring and Troubleshooting Windows Vista Networking Maintaining and Supporting Applications on Windows Vista