NCFE Level 2 Certificate in Understanding Working in the Health Sector (QCF)

The list below indicates the course structure and six study units:

Unit 1 Understand the role of the healthcare worker (Y/506/6055)

This unit provides the knowledge required to understand the nature of working relationships, working in ways that are agreed with the employer and working in partnership with others.

Guided learning hours: 20

Credit Value: 3

Unit 2 Communication skills for working in the health sector (H/506/5670)

This unit covers the different forms of communication in the health sector. Learners will become aware of the different people they may need to communicate with and the importance of establishing the appropriate form of communication for individuals. They will also investigate the importance of completing accurate records and maintaining confidentiality.

Guided learning hours: 20

Credit Value: 3

Unit 3 Personal development in the health sector (H/506/6057)

In this unit learners, will identify their own personal development needs and how feedback and reflection can support their personal development.

Guided learning hours: 10

Credit Value: 2

Unit 4 Health, safety and security in the health sector (D/506/6056)

This unit aims to give learners an understanding of how they can assist in maintaining health, safety and security in a healthcare environment. It covers aspects such as identifying risk; relevant legislation and workplace policies and procedures; how to respond to emergency situations; and how to report issues.

Guided learning hours: 25

Credit Value: 3

Unit 5 Understand quality standards in the health sector (M/506/6059)

This unit aims to give learners an understanding of how to deliver quality standards of service that address legislation, policies and procedures in the health sector. They will investigate how organisations monitor, evaluate and maintain these standards and which resources can support them.

Guided learning hours: 20

Credit Value: 2

Unit 6 Equality and diversity in the health sector (Y/506/5679)

This unit develops learners' understanding of the importance of equality and diversity in the health sector. Learners will understand that it’s everyone’s responsibility to act in ways that support equality and diversity and how to respond to behaviour that is discriminatory.

Guided learning hours: 25

Credit Value: 3

Assessment

Each unit is followed by a written tutor marked assignment (TMA), which is submitted and then marked by your tutor. You will not be required to take an external exam.