OCN Certificate in Meditation in the Workplace

Learn the key skills necessary to carry out a structured face to face workplace mediation between two disputants in an impartial and fair way. To have a good understanding of the structure, the principles and main theory of workplace mediation. To learn highly effective communication skills to help resolve conflicts in every day work life. The skills to handle difficult emotions within the context of a mediation as well as within the workplace i.e. skills to de-escalate anger or aggression. To understand the conflict dynamics between people in the workplace, increase awareness around. Suitable for: Directors, managers, supervisors, personnel and human resources staff, harassment support staff or counselling or welfare staff, lawyers, complaints officers, trainers, equal opportunities or diversity staff and anyone in an organisation who needs these skills. It is also highly suitable for private individuals who wish to receive high quality professional training in workplace mediation which is nationally accredited.