Office Admin and Reception Skills Diploma
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I applied for the Diploma in Office Admin and Reception Skills. It gave me a deeper understanding of the subject with many useful examples. I definitely recommend it!
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Course
Online
Obtain an Office Admin and Reception Skills Diploma with 1 Training!
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Type
Intensive course
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Methodology
Online
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Class hours
30h
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Duration
Flexible
The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.
Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.
Facilities
Location
Start date
Start date
About this course
"By enrolling to this course, you’ll learn how to conduct administrative procedures.
In this course, you’ll learn how to produce standard documents.
This course will teach you about report and letter writing.
On completion of this course, you’ll learn master key Microsoft Office programs.
Having this course, you will become masters of data management and record keeping.
Logging in to this course, you’ll develop your typing speed.
This course gives you the knowledge in CV and cover letters writing.
In this course, you’ll gain the best management, receptionist and customer service skills.
At the end of this course, you can be the motivator of your employees."
"Job hunters & School leavers
College or University student & graduates
Personal assistant & Receptionist
Assistant for company director
New or Temporary staff
Office Administrators & Office managers
Office clerk, Marketing assistant & Administration Assistant
Secretary or Executive
Web content writers & Bloggers
Technical, business & Report writers"
You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.
If you pass the exam successfully then you will be awarded a Diploma in Office Admin
On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.
Reviews
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I applied for the Diploma in Office Admin and Reception Skills. It gave me a deeper understanding of the subject with many useful examples. I definitely recommend it!
← | →
Course rating
Recommended
Centre rating
Sarah Hue
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Bookkeeping
- Excel
- Word
- Powerpoint
- Access
- Payroll
- Office IT
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Writing
- Data Management
- Time management
- Ms Office
- Microsoft excel training
- MS Excel
- Ms PowerPoint
- Microsoft Access
- Outlook
- Diary Management
- Ms Word
- Microsoft Outlook
- Reception
- Office Admin
- Computerized Accounting
- Data Management & Record Keeping
Teachers and trainers (1)
David Nicol
Course Administrator
Course programme
COURSE CURRICULUM
1. DEVELOPING CUSTOMER SERVICE SKILLS
- Professional Receptionist Training Course Objectives
- The 90: 90 Principle to create a powerful first impression
- Hot Telephone Tips
- Get the facts- ask the right questions
- Discuss Solutions- learning to listen
- Dealing with difficult customers
2. BUSINESS REPORTS AND LETTER WRITING
- Business Writing Skills
- Introduction to Business Report Writing
- Exploring Reports
- How to Prepare for Writing
- Exercise Files: Business Report Writing
3. E-MAILS WRITING TIPS
- Introduction to Effective Email Writing
- Writing Email Messages
- Email Manners
4. TYPING SPEED DEVELOPMENT
- Effective Typing
5. TIPS FOR SPEED READING
- Tips for Speed Reading
6. MICROSOFT WORD
- Introduction to Microsoft Word
- First Step to MS Word
- Text Editing & Formatting
- Formatting Paragraph and Pages
- Creating Styles, Themes, Number and Bullets
- Columns & Tables
- Macros and Proofing
- Sharing and Reviewing Documents
- Modify Word Document
- Exercise Files: Microsoft Word 2016
7. MICROSOFT EXCEL
- Getting Started with Microsoft Excel
- Data Entering
- Creating Formulas and Functions
- Formatting
- Worksheet Views, Multiple Worksheets and Workbooks
- IF, VLOOKUP, and Power Functions, Security & Sharing
- Data Management, Data Analysis Tools
- PivotTables & Macros
- Exercise Files: Microsoft Excel 2016
8. MICROSOFT POWERPOINT
- Getting Started with Microsoft PowerPoint
- Working with Presentations & Slides
- Adding Pictures & Contents to Slides
- Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
- Preparing & Delivering Speech
- Reusing and Sharing Presentations
- Exercise Files: Microsoft PowerPoint 2016
9. MICROSOFT OUTLOOK
- Getting Started with Outlook
- Adding and Connecting Accounts, Reading & Organizing Mails
- Creating and Sending Mail, Creating and Working with People
- Working with Delegates & Calendars
- Creating Tasks and Notes, Working with Outlook Data
10. MICROSOFT ACCESS
- Introduction to MS Access
- Creating Tables & Setting up Properties
- Queries
- Creating Forms & Reports
- Working with Macros, Integrating Access with Office Suite
- Database Management
- Exercise Files- Microsoft Access 2016
11. DIARY MANAGEMENT
- Diary Management
- Diary and Time Management with Outlook
12. HANDLING CONFIDENTIAL DOCUMENTS
- Handling Confidential Documents
13. JOB FUNCTIONS AND DESCRIPTION OF OFFICE ADMIN/ MANAGER
- Job functions and Description of Office Administrator and Manager
14. SUCCESSFUL MEETING MINUTES
- Taking Minutes
15. NOTE TAKING
- Note Taking
- Exercise Files: Note Taking
16. DOCUMENT PROOFREADING
- Document Proofreading
17. APPOINTMENT BOOKING AND ARRANGING INTERVIEWS
- Appointment Booking and Arrange an Interview
18. DELIVERING POSTAL MAIL
- Delivering Postal Mail
19. DICTATING
- Dictating
20. ORGANISING A MEETING
- Organising a Meeting
- Exercise Files: Organising Meeting
21. DATA MANAGEMENT, RECORD KEEPING AND FILING
- Data Management & Record Keeping
22. EVENT PLANNING
- Event Planning Essentials
23. ARRANGE BUSINESS TRAVEL & ACCOMMODATION
- Arranging Business Travel and Accommodation
24. BOOKKEEPING
- Introduction to Accounting
- Financial & Managerial Accounting
- Taxes
25. QUICKBOOKS FOR PAYROLL MANAGEMENT
- Introduction to QuickBooks
- Setting up the Employee Payroll
- Running the Payroll
- Exercise Files: QuickBooks for Payroll Management
26. INVOICING/PETTY CASH
- Invoicing and Petty cash
27. SUPERVISING AND MONITORING THE OFFICE WORKS
- Supervising and monitoring the office works
28. TIME MANAGEMENT
- Introduction to Time Management
- Fundamentals of Productivity
- How to Use Your Calendar Effectively
- Setting up Priorities and Schedule
- Timer Budgeting
- Exercise Files: Time Management
29. MOTIVATING EMPLOYEES
- Motivating Employees
30. CREATING AN EFFECTIVE CV AND COVER LETTER
- Business Resumes & Job Applications
- How to Gather Information for Your CV
- Write your CV
- CV Writing Tips and Layouts
- Different CV Formats
- Saving a CV to Different Formats and Online CV Banks
- Finishing Your CV
- Exercise Files: Creating an Effective CV
Course Duration:
You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
How will I be assessed?
- You will have one Quiz and one Assignment. Pass Mark is 50%.
- You only need to pay £89 for assessment and certification when you submit your assignment.
Additional information
There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions.
Office Admin and Reception Skills Diploma