Office Politics for Managers

The Contents of this course consists of 12 Modules:- Module One: Getting Started. Module Two: New Hires -Company Core Values. Building Relationships. Encourage Respect. Setting Ground Rules. Case Study. Review Questions. Module Three: It’s About Interacting and Influencing -Dealing with Different Personalities. Build a Culture of Collaboration. Be Nice to Everyone (Not Just Those Who Can Help You). Be a Team Player. Case Study. Review Questions. Module Four: Dealing with Rumors, Gossip, and Half - Truths -Its Effects on Morale. Reinforce the Truth with Facts. Do Not Participate. Deal With it Swiftly. Case Study. Review Questions. Module Five: Office Personalities (I) -Complainer. Gossiper. Bully. Negative Ned / Nancy. Case Study. Review Questions. Module Six: Office Personalities (II) -Information Keeper. Know-It-All. The Apple - Polisher. Nosey Neighbor. Case Study. Review Questions. Module Seven: Getting Support for Your Projects -Gain Trust Through Honesty. Be Assertive. Blow Your Own Horn. Make Allies. Case Study. Review Questions. Module Eight: Conflict Resolution -The Importance of Forgiveness, Neutralizing Emotions, The Benefits of a Resolution, The Agreement Frame, Case Study, Review Questions. Module Nine: Ethics -Benefits of an Ethical Environment. Lead by Example. Ensuring Ethical Behavior. Addressing Unethical Behavior. Case Study. Review Questions. Module Ten: You Are Not an Island -Never Burn a Bridge. Take the High Road. Trust is a Two-Way Street. Don’t Hide in Your Office. Case Study. Review Questions. Module Eleven: Social Events Outside of Work -How to Decline Politely. Rules When Attending. Meeting New People. Conversation Dos and Don’ts. Case Study. Review Questions. Module Twelve: Wrapping Up.