PA Diploma - CPD accredited

Souters Training
In London

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Important information

  • Course
  • Intermediate
  • London
  • 20 hours of class
  • Duration:
    5 Days
  • When:

Simulation of a variety of office situations to be handled effectively; dealing with problems and solving them. The course provides knowledge of the different functions as required of a PA in order to work efficiently and effectively.

Important information

Where and when

Starts Location
32 Ludgate Hill, London, EC4M 7DR, London, England
See map

Frequent Asked Questions

· What are the objectives of this course?

To achieve all round knowledge with practical exercises writing emails, letters etc. while working in a variety of situations; touch typing and 3 MS modules; Identify and politely deal with telephone inquiries and complaints. Make travel and hotel arrangements. Organise and understand the purpose of meetings.

· Who is it intended for?

This course is ideal for individuals looking for a change of career; or for PAs needing to endorse their qualification with an accredited Diploma or update their skills and knowledge base - ideal for those returning to the office environment.

· Requirements

A sound level of education to at least GCSE level with a good command of English.

· Qualification

Souters PA Diploma, Microsoft Office certificates in Word plus 2 other modules, touch typing, audio - all accredited by CPD.

· What marks this course apart?

The PA course is tutor led with small classes. The classroom atmosphere is relaxed and casual. Various aspects of life in the office is brought into the classroom or through practical exercises. 5-day intensive course which accelerates job readiness.

· What happens after requesting information?

A prompt reply follows your request for information on the course. Detailed information with a schedule of course start dates, a map, registration form and an introduction about Souters will be emailed the same day.

· Would I be able to find work in this field after the course?

Souters will assist with the best format in presenting your CV; tips on answering questions at job interviews. Souters has links with recruitment agencies who send us job vacancies every week. We also have companies requesting us to send graduates we have. These are updated weekly on our website and in-house notice board.

· Can I pay by instalments?

Yes, you can pay by instalments. A plan will be drawn up once agreed by you and Souters.


Minh Thu Nguyen
What I would highlight Proofreading

What could be improved Nothing

Would you recommend this course? Yes.
Did this opinion help you? Yes (0)

What you'll learn on the course

Business letter
Audio Typing
Touch Typing
Ms Office
Delegating Skills
Diary Management
Minute Taking
Workflow Management
Assertive Behaviour
Confidence Training
CV Writing
Career Development
Career planning
Telephone Skills
Telephone management

Teachers and trainers (1)

Joan Tanner
Joan Tanner

Course programme

Course Modules:
  • Job functions of a PA
  • Diary Management
  • Business Letter Writing
  • Composing E-mails, Faxes, Memorandums
  • Telephone skills
  • Making Travel/Hotel Arrangements
  • Filing Systems
  • Time Management
  • Invoicing / Petty cash
  • Client Care
  • Complaint Handling
  • Work Planning
  • Document Presentation
  • Proofreading
  • Confidence building
  • Touch Typing
  • Audio Typing
  • CV Development
  • Organising meetings
  • Microsoft Office in Word plus 2 other modules to Intermediate level

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