Receptionist Diploma
Vocational qualification
Blended learning in London
Don't miss the opportunity to introdcue yourself into the administrative world with this Receptionist Diploma!
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Type
Vocational qualification
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Methodology
Blended
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Location
London
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Class hours
110h
Are you ready to equip yourself with the needed skills to become into a crucial role in a company? Enrol in the Receptionist Diploma Course offered by Emagister and endorsed by Pitman Training and conquer your goal.
The role of a receptionist is almost underestimated, but the reality is that this requires exceptional skills like multitasking in a proper way, maintaining control and calm and have great relationships with others.
So, in this course you’ll boost these skills and learn about different administration aspects that will enrich your knowledge. At the beginning you’ll understand the importance of giving good impressions, as you’ll be getting in touch with clients. Furthermore you’ll get in touch with some IT and keyboard skills, that way you can become a valued member of any business.
As a receptionist you’ll notice that there’s so much more in your everyday shores than answering the telephone, so with this programme you’ll boost your communication skills, in order to ensure accurate information in the best way possible. Also, dealing with other’s demands while you’re dealing with a wide range of tasks, how to manage and respond to.
To complement your diploma, you’ll get to choose one of the elective courses that are offered by the programme, such as Excel, Speedwriting, PowerPoint and others.
If you would like to learn more about this course, please don’t hesitate to contact Pitman Training through Emagister.co.uk and every question will be solved!
Important information
Documents
- Receptionist Diploma Course Outline
Facilities
Location
Start date
Start date
About this course
The Pitman Training Receptionist Diploma will teach you
superior skills to ensure you are able to effortlessly manage
the most demanding tasks – making you a highly valued
member of any business. As a Receptionist you’ll be at
the frontline of communications; ensuring information
is provided in the right manner, as well as dealing with
enquiries and requests from clients and colleagues even
when you’re busy with a range of tasks.
None.
A Pitman Training diploma is one of the most prestigious
courses you can complete from one of the most highly
regarded training organisations across the world. Businesses
recognise the Pitman Training name as a sign that you
have been trained to the very highest level. So, with your
Receptionist Diploma, you’ll have world-class skills to get a
job as a highly valued, well paid receptionist.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 15 years
Subjects
- Receptionist
- Keyboard Skills
- Excel
- Communication Training
- MS Excel
- Word
- Outlook
- Powerpoint
- Presentation Skills
- Writing
- Deadlines
Course programme
A good receptionist is considered to be an integral part of a business operation and with the right skills and training will be fulfilling one of the most challenging roles of any organisation.
As the eyes and ears of the business, the receptionist is, to some extent, a buffer for other people in the office. One of the most important functions of the role is to be of help to others. You will be expected to multi-task and deal with enquiries even when you are busy.
If you like taking care of people but don’t want the responsibility of being a manager or team leader then this role can offer you a great chance to liaise with and organise people. Telephone call handling, keyboard and good administrative skills are essential for most receptionists. Pitman Training gives you the opportunity to learn these valuable skills to enable you to work successfully within this demanding and most crucial role.
Learning receptionist skills is easy with Pitman Training. Our tried and trusted methods are the best available. You will work at your own pace in our comfortable premises, helped by experienced tutors as required. You choose your own hours and keep the reference materials when the course is over. On completion, you will receive a Pitman Training Diploma that is recognised nationally and internationally by employers.
Core Subjects
Computer Keyboard Skills
- Learn how to touch type accurately, using the correct keyboard technique. This may help to reduce the risk of RSI (repetitive strain injury).
Business Document Production
- Develop skills and understanding of routine and complex business documents and the conventions used in their production and presentation.
Communication at Work
- Learn how to communicate effectively in the workplace using verbal and non-verbal communication. Understand the principles and structure of written communication.
Professional Receptionist Seminar
- A one-day seminar which will give the individual an understanding of the importance of the receptionist’s role and how to project the best image for their company.
Microsoft Word
- Learn word processing skills to a good business standard. This will enable you to create professional looking documents, produce tables, insert pictures and much more.
Microsoft Outlook
- Learn how to share, manage and schedule information electronically. Covers the use of email, electronic calendar, scheduling meetings and appointments; creating and assigning tasks and creating address lists.
Elective Subjects – choose ONE
Computer Skills
- Keyboard Speed Development Microsoft Excel
Other
- Audio Transcription
Personal Development
- Go … Make a Difference! Health & Safety Essentials Telephone Techniques seminar
Guideline Learning Time
4 weeks full-time or 110 hours flexi study
(full-time is based on approx 20 hours a week)
Receptionist Diploma