SIA Door Supervisors

The course is made up of the following units:

Unit 1: Working within the Private Security Industry (This module is covered by Distance Learning)

• Know the main characteristics of the Private Security Industry
• Understand legislation as it applies to the individual in carrying out a licensable activity
• Understand the importance of safe working practices to comply with legal requirements
• Understand fire procedures in the workplace
• Understand emergencies and the importance of emergency procedures
• Understand the importance of communication skills and customer care

Unit 2: Working as a Door Supervisor within the Private Security Industry

• Understand the role and objectives of a door supervisor.
• Understand civil and criminal law relevant to a door supervisor.
• Understand searching relevant to a door supervisor.
• Understand powers of arrest relevant to a door supervisor.
• Understand drug-misuse issues and procedures relevant to the role of a door supervisor.
• Understand incident recording and crime scene preservation relevant to the role of a door supervisor.
• Understand licensing law and social responsibility relevant to the role of a door supervisor.
• Understand emergency procedures which should be followed by a door supervisor.
• Understand how a door supervisor can help to keep vulnerable people safe.
• Understand queue management and venue capacity responsibilities relevant to a door supervisor

  Unit 3: Conflict Management for the Private Security

  • Understand the principles of conflict management appropriate to their role
  • Understand how to recognise, assess and reduce risk in conflict situations
  • Understand how to communicate in emotive situations to de-escalate conflict
  • Understand how to develop and use problem solving strategies for resolving conflict
  • Understand good practice to follow after conflict situations

  Unit 4: Physical Intervention Skills for the Private Security Industry

  • Understand physical interventions and the implications of their use
  • Understand how to reduce the risk of harm when physical intervention skills are used
  • Be able to use non-aggressive physical skills to protect yourself and others
  • Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
  • Understand good practice to follow after physical interventions