Stonebridge Associated Colleges courses

... and benefits, not features. How to identify your most profitable customers. The techniques can be applied in any sector where persuasion and exchange are involved. All businesses sell and this course is therefore appropriate for small business people, staff and people looking for a new career in sales... Learn about: Sales Training...

...Mediation & Negotiation Course This course is designed to equip the student with the skills needed to facilitate and mediate conflict in their day to day business function, or within the community. The aim of the course is to summarise some of the basic guidelines for untrained people who...

...Telemarketing Professional Course Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf of their customers, to ring up profits. This course is designed to give you the skills and techniques you need to become...

...Positive Customer Care Course The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win a new customer as to keep an existing one. This course has been designed to help you develop the vital skills to offer positive... Learn about: Customer Care...