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Telephone Selling

in Bright Methods (England)

Classes Course

Place:

Bristol

Price:

£250 + VAT

Duration:

1 Day

Start:

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Requirements:

None.

Course objectives:

This course covers all aspects of telephone sales, from script writing and communication skills through to closing sales.

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Course details

Type Course Duration 1 Day

Method / place Contact course provider Inhouse / Classes in Bristol where

Suitability Staff with responsibility for making sales over the telephone.

Course objectives This course covers all aspects of telephone sales, from script writing and communication skills through to closing sales.

Requirements	None. see more

Price	£250 + VAT

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Course programme

Telephone Selling

The following areas are covered:

Preparing for telesales
Preparing the workspace
Preparing to write telesales scripts
Writing telesales scripts
Testing telesales scripts

Essentials of telesales
Communication essentials
Handling telesales calls
Roleplays

Prospecting
Generating telesales prospects
Interacting with prospects
Cold call strategies
Roleplays

Closing a sale
Closing sales over the telephone
Addressing telesales challenges
Maximising telesales performance
Roleplays

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Where	Bristol, 1st Floor, Aztec Centre, Aztec West, Almondsbury
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On Bright Methods

Provider description

Bright Methods specialises in providing high quality management and personal development training for all types of private and public sector organisations. All our courses are run by recognised industry experts with substantial training experience. We aim to provide the necessary skills to allow your organisation grow and develop to meet the needs of the market. Bright Methods has an impressive client list in banking, professional services, and local government.

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Telephone Selling

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Telephone Selling

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