21st Century Manager - Essential Skills of Management

This inspirational course takes a fresh look at the fundamentals of the managerial role and is packed with the latest ideas and techniques needed by managers today. This course will help you to become more productive and effective in your role by developing the essential skills needed for successful and effective management namely; people management, communication, leadership, motivation, time management and delegation.

This Course Will Help You To:

• Be more productive and effective in your role
• Confidently resolve performance issues and avoid an escalation of conflict
• Focus on key tasks by delegating work which will aid the development of your team
• Set effective targets and objectives which motivate others to achieve
• Give clear instructions which are understood and acted upon
• Establish and develop highly productive teams
• Get your point across assertively
• Better manage your time

Course Content:

• The 21st Century Manager - Key functions, resources and responsibilities
• Managing performance, absence or behavioural issues with the PEG technique
• The fundamentals of feedback -when, why and how to make it worthwhile
• The 3 key styles of leadership and your uses
• Motivating others
• How to give orders and instructions and make requests effectively
• Top tips and techniques for effective time management
• Delegation - making it work

The Cost & What's Included:

The price of £175 plus VAT includes lunch, all training materials, a training certificate PLUS six months free email support from the course leader to help implement the training and techniques covered.