70-685 Enterprise Desktop Support Technician Online Course

Short course

Online

Save 75%
£ 29 VAT inc.

Description

  • Type

    Short course

  • Methodology

    Online

  • Duration

    365 Days

70-685 Enterprise Desktop Support Technician certi

"Do you want to gain the expertise to support and maintain computer systems in an IT environment?

In today’s demanding and increasingly complex IT world achieving a certificate in Windows will help you reach your goals. It will prove to clients and employers that you have the required technical skills to do the job in the IT field.

The 70-685 Enterprise Desktop Support Technician course is designed for learners who face different types of troubleshooting tasks. These skills will enable you to work as an effective desktop support technician. The course will support learners who want the opportunity to explore troubleshooting issues in Windows 7."

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now closed

About this course


"The course content includes how to solve software failures and installation escalations, solve enterprise logon issues, network connectivity issues, hardware failure issues, enterprise wireless connectivity issues and enterprise storage security issues and software update issues.

We offer hundreds of practice questions, simulated certification exams and extensive study material. Our latest practice exam online can be your first step to gain Microsoft certification and help you pass the exam 100%.

We recommend that you review the exam preparation tutorial and familiarise yourself with the resources before scheduling the exam. In addition, you will be given an extra two to three months so that you can enjoy the flexibility of training and studying at your own pace.

The course is internationally recognised and accredited to a training organisation and you will be issued an internationally recognised certificate following full completion of 70-685 Enterprise Desktop Support Technician course."


"Students who have experience using applications involved with operating systems
IT assistants who are familiar with working in an active directory domain environment
Desktop assistants who want to gain more expertise in operating systems
End-users who run Microsoft Windows 7 in a corporate environment
Learners wanting to use the application in a corporate environment

"

The course is for end-users who work with Microsoft Windows 7 in an enterprise environment and those who are familiar using productivity applications in a corporate setting.

Once you successfully complete the exam you will be awarded the 70-685 Enterprise Desktop Support Technician certificate.

Our online programme is well designed that you feel same as you are in the classroom. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 365 days (12 months). Effective support service, and study materials including step by step guided tutorial videos build your confidence to study well and guide you to secure your qualification.


On receiving your request, one of our stuff members will call you or send you a message by explaining everything about the course you are requesting information including how you can sign up, payment options, exam and enrollment requirements etc.

Questions & Answers

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Reviews

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Windows
  • IT
  • Desktop Publishing
  • IT Management
  • IT Technician
  • Desktop Support Technician
  • Technician
  • IT support
  • Support IT Technician
  • IT Administrator

Teachers and trainers (1)

Robby Ingebretsen

Robby Ingebretsen

Director of Creative Development

Course programme

"

Course Curriculum

➤ Module 01: Identifying Cause and Resolving Desktop Application Issues

➤ Module 02: Operating System Troubleshooting and Support

➤ Module 03: Networking with Windows 7

➤ Module 04: Configuring Security and Troubleshooting Issues

➤ Module 05: Supporting Mobile Users

➤ Module 06: Maintaining Hardware on Windows 7

➤ Module 07: Centralizing Configurations

➤ Module 08: User Login, Profiles and Access to Resources

Key points of the course

  • Learners can enjoy in-depth training by a Microsoft qualified instructor
  • Repeat or rewind all your lectures
  • This gives you all the benefit of hands-on training with the flexibility of doing it at your convenience 24/7

Learning Outcomes

  • Learners will be expected to accomplish technical tasks such as the following.
  • Identifying desktop application issues and resolving them
  • Identifying networking issues
  • Supporting mobile based users
  • Identifying and resolving security issues
  • Maintaining Windows 7 client
  • The ability to resolve operating issues by email and telephone

"

Additional information

Access Duration
The course will be directly delivered to you, and you will have unlimited access 24/7. You have 12 months access to the online learning platform from the date you joined the course, and you can do it from anywhere, anytime.
Assessment
The exam will measure your ability to accomplish technical tasks listed under learning outcomes. Microsoft has written out these categories and assigned a percentage to each one. The percentage represents the weight they carry within the exam. At the end of the course learners will be assessed by an official exam.
Awarding Body
The certificate will be awarded by Microsoft. It will encourage recruiters and HR Managers to consider your CV and make you an esteemed employee in an enterprise environment.

70-685 Enterprise Desktop Support Technician Online Course

£ 29 VAT inc.